Shipping policy

Last Updated: October 2025

We currently ship orders only within the United States.
Our team works hard to get your order to you as quickly as possible.

1. Processing Time

Orders are processed within 1–2 business days after confirmation.
Once your order ships, you’ll receive an email with your tracking number.

2. Delivery Time

Standard U.S. delivery takes 5–7 business days after your order has shipped.
Delays may occur during holidays or due to courier service issues beyond our control.

3. Shipping Rates

We offer flat-rate standard shipping for all U.S. orders.
Occasionally, free shipping promotions may apply — check our homepage for current offers.

4. Tracking Your Order

You’ll receive an email with tracking information as soon as your order is shipped, allowing you to follow its progress online.

5. Incorrect Address

Please double-check your shipping details before completing your order.
We are not responsible for delays or losses caused by incorrect addresses provided by the customer.

6. Lost or Stolen Packages

If your order shows as “delivered” but you haven’t received it, please contact your local carrier or post office first.
If you still can’t locate it, reach out to us at contact@primehoneypack.com — we’ll do our best to assist.

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📍 Prime Honey Pack
10820 Alondra Blvd #1030, Cerritos, CA 90703
📞 +1 840 218 6043
✉️ contact@primehoneypack.com